Capability 1
On-demand or automatic recording on Professional and above
Call recording
Recordings next to the call record
When the plan includes recording, files stay with the call record—not in a personal download folder.
Inside the workspace
See call recording in context.
The product capture below comes from Callfora. The capabilities beside it describe the implemented workflow, with availability qualified where plan or deployment requirements apply.
Capability 2
Retention and storage follow the plan
Capability 3
Playback in the same workspace
Included on Professional and above. Final availability also depends on enabled modules, permissions, region, and deployment configuration.
One operating model
The conversation stays with the organization.
Callfora desktop and mobile apps are the desk. The web application administers the organization, roles, numbers, routing, and enabled product modules.
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