Business SMS API

Put service follow-up in the workflow

Send from an assigned conversation, trace the request, and attach supported delivery events to the system your team already uses.

Conversation to service timeline

  1. 01

    Resolve the assigned SMS conversation

  2. 02

    Send with an idempotency key

  3. 03

    Verify the signed sent or failed event

  4. 04

    Update the service record and preserve human takeover

Operational boundary: The API enforces conversation assignment and organization ownership. Consumers should process webhook events idempotently.

Choose your next step

Set up your workspace, or talk to us about your rollout.