Click-to-dial API

Move from a CRM record to a live conversation

Map the signed-in operator, send an idempotent request, and hand control to the same user's workspace.

CRM to workspace

01
Resolve an authorized workspace user
02
Submit the destination with an idempotency key
03
Ring the user's provisioned extension
04
Continue the call in desktop or mobile

Operational boundary: The operation requires an acting user with a provisioned extension. Sandbox calls are simulated.

curl -X POST "$CALLFORA_API/api/v1/click2dial" \
  -H "Authorization: Bearer $CALLFORA_API_KEY" \
  -H "X-Organization-Id: $ORGANIZATION_ID" \
  -H "X-User-Email: agent@example.com" \
  -H "Idempotency-Key: call_crm_1042" \
  -H "Content-Type: application/json" \
  -d '{"destination":"+1555010188"}'

Generated from voice.click2dial · success 200

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