Representative multi-location scene, not a Callfora customer team.
Local numbers, central control
Give each location its own published number and extensions while administering users, routing, and billing from one place.
Shared overflow
When one site is busy or closed, calls can roll to another location or a central team instead of going to voicemail.
Access by location
Managers should see their location's calls and staff without seeing everything. Check how the system scopes permissions.
Adding a location
Opening a site should mean adding seats and numbers, not a new contract or hardware closet.