A representative professional working from a laptop instead of a premises phone closet

Guide

Cloud PBX, without the closet

PBX means private branch exchange: extensions, inbound routes, and how a call reaches a person. Cloud PBX is that job hosted for you.

Representative scene. Product behavior is shown with real workspace captures on feature pages.

What still exists in the cloud

A hosted PBX still has extensions and numbers. The difference is operations: you do not rack the call-control server, and seats can register from more than one building.

Callfora hosts call control for you and keeps each customer workspace on its own numbers, extensions, and history. Marketing pages describe the workspace, not the internals of the phone system.

How to choose among labels

If you are choosing between UCaaS labels, start from the desk you will use every day: who owns the call, whether SMS uses the business number, and how administration works.

Related guides

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