Real Callfora softphone on desktop and mobile. Supported desk phones can join the same organization.
When a softphone is enough
For hybrid and mobile teams, a softphone with a good headset covers calling, transfers, voicemail, and texting without extra hardware.
When a desk phone helps
Reception desks, shared phones in clinics or warehouses, and people who are on the phone all day often prefer a dedicated handset.
Using both
On Callfora, every licensed seat includes the softphone on desktop and mobile, and supported desk phones can be added to the same organization.
Network basics
Either way, calls need a stable internet connection. Use wired connections for desk phones where possible and a headset for softphone users in busy spaces.